Agentic AI in Public Service Delivery
One-Day Training Programme designed to empower Government & Public Sector professionals on next-generation AI-driven governance.
We are pleased to introduce a specialised training programme on Agentic AI, designed to help government officials, public-sector teams, and professionals understand how next-generation artificial intelligence can transform service delivery.
As digital systems become increasingly central to governance, Agentic AI offers a major opportunity to enhance citizen services, automate routine processes, and enable proactive welfare delivery. This programme provides a practical, easy-to-understand introduction to how AI agents work and how they can be responsibly deployed in public systems.
What You Will Learn
- 24/7 Multilingual Citizen Assistance: How AI agents can guide users, pre-fill forms, calculate fees, schedule inspections, and provide round-the-clock support.
- Proactive Benefit Eligibility & Targeted Outreach: How AI can identify eligible beneficiaries, pre-fill applications, and reduce administrative burden.
- Improving Efficiency in Public Service Delivery: Streamlining interactions, reducing delays, and supporting inclusive and accessible citizen engagement.
- Simple, practical, and easy-to-apply learning for government departments and technology enthusiasts.
👤 Resource Person: Amal Shehu (CEO, VitalView AI)
Specialist in AI-driven public service platforms and digital governance strategies.
📅 Date: 16 December 2025
⏰ Time: 10:00 am – 5:00 pm
📍 Venue: Silver Jubilee Hall, Centre for Management Development, Thycaud, Thiruvananthapuram
🎟️ Registration Fee
- ₹2,500 per person (including taxes)
- ₹2,000 per person for groups of 3 or more from the same institution
- ₹1,500 per Research Scholar / Student
🔗 Register Here: Agentic AI in Public Service Delivery
📞 Contact: 8714259111 |
0471-2320101 |
programs@cmd.kerala.gov.in
Empowering Digital Governance through Intelligent Public Systems.
